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About Innolux Master

A safer way to build.

Construction is high-stakes. Innolux Master is designed so that both homeowners and pros can transact with confidence — with verified identities, escrow-protected payments, and a real safety team on call.

Trust & safety

Keep it on the platform

Bids, communication, and payments must stay inside Innolux Master. Going off-platform voids verification, secure-payment handling, and dispute support — and can lead to removal from the network.

Read our policy
Why it matters

Verified identities

Every pro is reviewed for license, insurance, and track record before going live. Off-platform contacts bypass that verification.

Dispute resolution

If something goes wrong, our team can mediate using the on-platform message and bid history. Side-channel deals leave no paper trail to fall back on.

Payment protection

Payments handled through Innolux Master are protected and tracked. Cash, Venmo, Zelle, or wire transfers off-platform have zero recourse if work isn't delivered.

Honest reviews

Reviews are tied to real, completed projects on the platform. Off-platform jobs can't be verified, which weakens the signal for everyone.

For homeowners

  • Use the in-app messenger for every question, plan revision, and scheduling change.
  • Fund each milestone through escrow — never wire, Venmo, or hand cash directly.
  • Save reference photos, contracts, and change orders in the project timeline.

For pros

  • Keep your license and insurance current in your provider profile — expired credentials pause new leads.
  • Send quotes and revisions through the bid tool so the history is preserved.
  • Never accept off-platform payment — it forfeits escrow protection and violates the terms.

Questions or a concern to report?

Contact our safety team
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